Privacy Policy

Last Updated: June 5, 2026

1. Introduction

Welcome to VOLOX AI ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website volox.io, use our application, or engage with our AI Video Engine services (collectively, the "Services").

This policy complies with global privacy regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) in the United States.

2. Data We Collect

  • Account Data: When you register, we collect your email address, name, and authentication tokens (e.g., via Google OAuth).
  • User-Generated Data: Topics, prompts, scripts, and media generated or uploaded through the use of the VOLOX AI Engine.
  • Usage & Analytics Data: IP addresses, browser types, session durations, and interaction logs. This helps us optimize performance and security.
  • Financial Data: We do not store full credit card details. Payments are processed securely via our third-party processors (e.g., Stripe).

3. How We Use Your Data & Lawful Basis (GDPR)

We only process your personal data when we have a legal basis to do so:

  • Contractual Necessity: To provide you with the VOLOX services, process billing, and manage your account.
  • Legitimate Interests: To improve our AI models, detect security fraud, and analyze product usage.
  • Consent: When you opt-in to marketing communications or non-essential tracking cookies.

4. Subprocessors and Data Sharing

We do not sell your personal data. We may share information with trusted third-party subprocessors who assist us in operating our platform, subject to strict data processing agreements:

  • Cloud Infrastructure (e.g., Google Cloud, AWS)
  • AI Model Providers (e.g., OpenAI API)
  • Payment Processors (e.g., Stripe)
  • Analytics Providers (e.g., Google Analytics)

Data transfers outside the EEA are safeguarded using Standard Contractual Clauses (SCCs).

5. Your Privacy Rights

GDPR (For EEA & UK Residents)

You have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion (the "Right to be Forgotten").
  • Object to or restrict processing.
  • Data portability (export your data in a structured format).

CCPA / CPRA (For California Residents)

You have the right to:

  • Know what personal information is being collected and whether it is sold or shared.
  • Opt-out of the sale or sharing of your personal information. VOLOX does not sell your personal information.
  • Request deletion of your information.
  • Non-discrimination for exercising your rights.

6. Cookies and Tracking

We use cookies to ensure basic website functionality and to analyze site traffic. You can manage your cookie preferences at any time using our Cookie Consent Banner or via your browser settings.

7. Contact Us

If you have any questions or wish to exercise your data privacy rights, please contact our Data Protection Officer at:

Email: legal@volox.com